When will I receive my Collection Suites?

order now to receive your collection suites between

This estimate assumes wording is received within 2 business days, proof feedback is received within 2 business days, allowing for 2 rounds of revisions, and standard FedEx delivery within the US.

order now to receive your collection suites by

This estimate assumes wording is received within 2 business days, proof feedback is received within 1 business day, allowing for 1 round of revisions, and standard FedEx delivery within the US. Expedited shipping is available upon request.

standard

rush ($250)

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Collection Customization Guide

Paper Comparison

Our standard house card stock made from cotton has a sumptuous, soft texture that lends itself well to all three of our printing methods. Features clean, straight edges. Available in off-white and creme cotton.

Our double-thick paper has a thick, heavyweight finish that feels extremely luxe in hand. Features clean, straight edges. Available either in off-white and creme for digital printing or off-white and creme cotton for letterpress or foil.

Our handmade paper option includes organic, deckled edges and a supple woven texture. They are made by hand using traditional, centuries-old paper-making techniques using a mould and deckle and are the supreme choice for fine art affairs.

220# double-thick cardstock

110# standard Cotton cardstock

handmade paper

Digital and Letterpress Ink Colors

Foil Colors

Envelope Colors

*Dark envelopes require a Digital White Ink upgrade, starting at $133. Please inquire about this option in your Wording/Color Questionnaire after purchase.

Shop Policies

Design + Approval

We will send you a print approval form via email of your finalized order in a digital mock-up PDF with all colors, calligraphy, artwork, and text. Upon approval, we cannot accept returns due to any errors. You accept responsibility for your final proofs, including the layout, information, spelling, and color/material choices. In the event of a reprint due to errors after your final approval has been made, we will bill you for all services and production rendered.


Returns

Due to the handmade and custom nature of all our work, we do not offer returns, refunds, or exchanges of any kind.


Pricing

Prices listed within our website are subject to change without notice. We are a small business, and despite our best efforts, our products may be listed incorrectly. We have the right to refuse or cancel any orders placed for products listed incorrectly. In this event, you will be refunded immediately in the original amount and form of payment.

Please be sure to double-check your quantity when checking out, as your quantity cannot be decreased after your order has been placed. If you need to increase your quantity, please let us know before you approve your final proof, and we would be happy to issue an invoice with the cost of the extra pieces. Consider ordering extras for keepsakes, last minute add-ons to your address list, etc.

If you need to increase your quantity after your final proof has been approved, we will include an invoice with the cost of the extra pieces plus a $75 adjustment fee that must be paid before your items will be sent into production. Please note that these adjustments may impact your turnaround time.



Availability

For reasons out of our control, we cannot guarantee that any papers (including paper stocks and envelopes) or embellishments (including, but not limited to: silk ribbons, twine, wax seals) displayed on our website will be available from our suppliers. We will notify you immediately if any items are unavailable, and will present you with other options of the same quality.


Variations

Most of our items are handmade, hand assembled, or hand produced, including, but not limited to: most paper stocks, our printing methods, hand pressed wax seals, calligraphy, and ribbons. Characteristics may vary widely, and variations in size, shape, color, and printability are to be expected. We treat each individual piece as a work of art, and believe that this adds to the organic character of our products and sets them apart. We cannot make any guarantee of color, size, or performance of our products. We make every effort to display the characteristics and colors of our products, but the actual color may vary depending on your monitor.

Please note that our calligraphy is lettered by hand and digitized for your specific printing method and design - we do not use fonts for our calligraphy. Each name, word, or phrase will vary depending on the letters and length, and because of this art form, variation between letters is to be expected.

Similarly, the nature of hand-addressed envelopes will vary from that of printed addresses. Each address will vary depending on the letters, length of names, street names, city, and state lengths and visually appear different from one another when compared. Addresses with 4-5 lines of text will look different from those with fewer.



Miscellaneous

All products, designs, policies, and pricing are subject to change at any time without notice.

Production

Production time is subject to availability, and averages between 6-8 weeks for production and assembly from the time of print approval. Envelope calligraphy averages 2-4 weeks from the time we receive your addresses in the correct format.

Occasionally, we are able to accommodate rush orders for a $250 fee. Please contact us immediately to inquire about availability.



Assembly

Assembly is included with all Collection orders. However, numbering/filling-in response cards (adding a number to the back for guest reference, or filling in an invited guest number) is not included. This service is an additional $125 flat rate.


Response Postage

If you opt to have us seal your envelopes (with either the printed addressing, calligraphy addressing, or wax seals add-on), we will ask if you would like for us to pre-stamp your response envelopes with postage (recommended). If so, we would be happy to either issue an invoice for those separately.

Please note: Once your envelopes have been sealed, you will not be able to add postage to your response envelopes.

We will also ask if you have international guests on your mailing list, how many there are, and leave these envelopes unsealed for you. You may choose to enclose a note asking them to either phone/email their response, and then seal your envelopes.



Invitation Postage

We will provide an estimate for domestic (USPS) postage with your first proof, along with an option to coordinate with your suite. You may choose to have us purchase these for you and add the cost to your final invoice. However, we are not responsible for adjustments in postage fees, international postage estimates, nor do we make any guarantees of the postage amount.  We recommend having your articles weighed and examined by the USPS (or your country's postal carrier) and having them hand-canceled, if possible.


Shipping

We package every order with great care, but we are not responsible for the state of packages delivered once the package leaves our hands and is in the hands of a delivery company, such as FedEx, USPS, or UPS. We are not financially liable if delivery company delays delivery time, loses the package, or damages the package.

For US orders over $300, packages are insured for the full amount and require a signature upon delivery. In the event of loss or damage, if the insurance amount is returned by the delivery company, that amount will be used toward the reprinting and production of your pieces.

Once a signature has been given for any goods delivered, responsibility for the package passes on to you. Upon receiving your pieces, please look them over for any damage or errors on our part and notify us within 48 hours.



International Shipping

We ship internationally with DHL and rates are determined at the time of shipping, and must be paid before items can leave our studio. Customs and import duties are levied by the receiving country and are therefore the buyer's responsibility.

Frequently Asked Questions

How many invitation suites should I order?

We recommend ordering one per household (not one per guest!), plus 10-15 extra in case of wrong addresses, last minute guests, and keepsakes.


Do you offer payment plans?

We do! We kindly ask that a 50% retainer be provided before securing our services, and that the remainder is paid before pieces are sent to print.


Can I customize the wording?

You can customize 100% of the wording as long as it will reasonably fit on the card!


Can I choose an ink/foil color that is not listed?

Yes! Beyond our standard colors, a custom digital/letterpress color is available for a $75 fee, and additional foil colors are available upon request for an additional fee.


Can I choose an envelope/paper color that is not listed?

If you have your heart set on an envelope or paper color that is not shown, we would be happy to find a match for you. We have over 120 options that are available at no extra charge.


Do you offer day-of pieces such as programs, place cards, menus, etc. to match my Collection?

Yes! We can create matching pieces for your day-of paper. These are based off of your final invitation design, and are a separate project quoted once your invitation suites are complete.

Will my suites arrive assembled?

In most cases, yes - unless you ask for them not to be assembled! If you did not order any add-ons with your suite (addressing, wax seals, etc.), our suites ship flat and will require stuffing into their envelopes. If you are not ordering envelope calligraphy or printed addressing through us, this makes it easier for you to address your envelopes.


Do you sell printable files?

At this time, we do not sell our designs as printable files.


Can I add any customizations to the suites?

Absolutely! Customizations (such as venue sketches) start at $75 depending on the level of customization you would like.


Can I mix/match fonts/layouts between suites?

Yes! You can mix and match fonts/layouts between suites at no extra charge (for example: Siena suite, plus font from Palermo suite). You have one round of design changes that is included with your purchase, and this includes design changes, such as mixing fonts/layouts/collections.


Can I see my invitation before I purchase it?

We don't provide proofs before you purchase your suite. After your suite has been purchased and your information has been submitted, we will send you a digital proof of your suite with all text and calligraphy within 5 business days. You will have one round of design changes, plus unlimited rounds of revisions to the wording and colors. Nothing will be printed until we have your final go-ahead!


Do you sell samples?

Yes! When inquiring through our form, please let us know that you are interested in seeing samples and we'll send you a private link to purchase. These are available for $15 including shipping within the US. Please note that not all designs/colors/papers may be available, but we will do our best to put together a variety of pieces that showcase the options that you are interested in seeing.

Next, you'll read all the details on how to order and what the design process looks like.

the collection experience

click here to read the ordering guide

I had absolutely no concerns at all from the minute I emailed with Nicolette! She went above and beyond and every single email she sent made me feel as though we were best friends because of her genuine happiness for us. If you're on the fence, BOOK HER. 

kind words

She was so attentive, personal, and thoughtful throughout the entire process and saved me from wasting so much time trying to figure out all of this myself. Worth EVERY PENNY. 

kind words

Paper details were one of my "treat yourself" pieces of planning, and I told her that I wanted to be reasonable in cost without losing the detail and quality that so much of her showcased work has. She gave me endless options and helped me to mix and match pieces to suit my budget. 

kind words

Working with Nicolette was hands down one of the best decisions I made for my entire wedding. She kept me so excited throughout the planning phase, even when the less than appealing parts of planning weighed us down.

kind words

Her work is truly inspired and genuine. She will listen to your ideas and thoughts and help you make informed decisions. I knew she would pay attention to my ideas but also give me suggestions as well and I could not be more thrilled with my choice!

kind words

She made my details the very best part of my wedding day, and I would work with her all over again in a heartbeat! Her work may be beautiful in portfolios and on social media platforms, but the most beautiful part is collaborating with Nicolette and seeing her work in print.

kind words

I knew from the second that I emailed Nicolette that she was the perfect person to work with. She was SO warm, so genuinely excited for us and for our stationery, and just such a breath of fresh air!

kind words

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Orders over $1350 qualify for our Package Pricing Discount

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